Chapter 11. Maintenance and Troubleshooting

This chapter contains hardware-specific information that helps you maintain and troubleshoot your SGI Origin 3000 series server.

This chapter consists of these sections:

Performing Maintenance

Although you can perform the following maintenance activities, a qualified SGI system support engineer (SSE) can also perform the following maintenance tasks on an SGI Origin 3000 series server for you:

  • Adding, replacing, or removing PCI cards into or out of the I–brick and P–brick.

  • Adding, replacing, or removing disk drives into or out of the D–brick.

The PCI cards and disk drives are hot-pluggable, meaning that although you do not have to power down the individual brick involved, you do have to power down the slot where you are to add, replace, or remove the PCI card or disk drive.


Warning: To avoid personal injury or damage to your system, only an SGI system support engineer (SSE) can add or replace a fibre channel disk drive, fans, and a CD– ROM in the I–brick. Also, only an SGI SSE can add or replace an XIO board in the X–brick and a power supply in the power bay.

A trained SGI SSE must power down individual bricks for most maintenance activities; however, the server can remain powered on. The following are some examples of the maintenance an SSE can perform without powering down the server:

  • The IRIX operating system allows an SSE to remove (partition) a C–brick from the system, power it off, perform the maintenance activity, power it on, and configure it back into the system. All of these activities can occur while the operating system is running.

  • An SGI SSE can replace a power supply in the power bay without powering down the system.

The following are some examples where the maintenance can be performed without powering down the individual brick involved:

  • An SGI SSE can replace fans and the CD-ROM on the I–brick without powering down the I–brick.

  • An SGI SSE can add, replace, or remove an XIO card in the X–brick without powering down the X–brick.

  • You or an SGI SSE can add, replace, or remove a PCI card without powering down the I–brick or P–brick (the individual slot will have to be powered down, however).

  • You or an SGI SSE can add, replace, or remove a disk drive module without powering down the D–brick (the individual slot will have to be powered down, however).

Adding or Removing Disk Drive Modules

See “Adding and Removing Disk Drive Modules” in Chapter 8 for instructions on adding, replacing, or removing disk drive modules in the D–brick.

See the troubleshooting section in Chapter 8, “D–brick” for instructions on troubleshooting the D–brick

Adding or Replacing a PCI Card

See “PCI Card Description and Installation” in Chapter 6 for instructions on adding, replacing, or removing a PCI card.